Returns & Exchanges

At Surron, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all original tags are attached and the garment is in its original condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.